E-Commerce SCM Agent
- location_onLahore
- work_outlineFull Time
- scheduleEvening Shift
- group_add3 openings
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searchBrowse live jobsThe essentials
- Experience3 Years
- Career levelNon-Managerial
- ShiftEvening Shift
- EducationBachelor's degree in Supply Chain Management, Logistics, Business Administration, or equivalent experience. Professional certifications (e.g., CILT, APICS/CPIM) or relevant logistics coursework are advantageous.
What you’ll be doing
Company: Tekxs (Pvt. Ltd.)
Location: Lahore, Pakistan
Role Summary:
The E-Commerce SCM Agent will manage day-to-day supply chain activities for e-commerce clients, ensuring timely processing, inventory accuracy, and seamless order fulfillment.
Key Responsibilities:
Location: Lahore, Pakistan
Role Summary:
The E-Commerce SCM Agent will manage day-to-day supply chain activities for e-commerce clients, ensuring timely processing, inventory accuracy, and seamless order fulfillment.
Key Responsibilities:
- Oversee inbound and outbound e-commerce shipments, coordinating with carriers and warehouse teams to meet SLA targets.
- Manage order processing workflows: picking, packing, labeling, and handover to last-mile delivery partners.
- Monitor inventory levels, conduct cycle counts, reconcile discrepancies, and communicate stock status to clients and sales teams.
- Prepare and review shipping documentation and liaise with customs clearance teams when required to ensure compliance.
- Track shipments end-to-end, investigate delays or exceptions, and implement corrective actions.
- Use WMS/TMS and e-commerce platforms to update orders and maintain accurate records.
What we’re looking for
- Must-have: Practical experience with warehouse management systems (WMS) and order management/e-commerce platforms (Shopify, WooCommerce, or comparable systems).
- Fulfillment workflows: Strong knowledge of picking, packing, labeling, returns, and last-mile handover procedures.
- Shipping & customs: Ability to create and interpret shipping and customs documentation for domestic and cross-border shipments.
- Inventory & reporting: Numerical and inventory reconciliation skills, cycle counts, stock adjustments; Excel proficiency (pivot tables, basic data analysis) to track KPIs such as on-time delivery, order accuracy, and return rates.
- Problem solving: Investigate exceptions, implement corrective actions, and prevent recurrence.
- Communication & organization: Clear verbal and written communication to coordinate with internal teams, carriers, and clients; attention to detail to manage multiple SKUs and concurrent orders.
Perks & benefits
- check_circleLeaves
- check_circleSports and Entertainment
About Us
Tekxs (Pvt. Ltd.) is a Lahore-based logistics and supply chain company delivering integrated, technology-driven solutions across Pakistan and the region. We specialize in freight forwarding (air, road, and sea), contract warehousing, inventory man
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