Senior Decoration Account Manager
- wifiRemote
- work_outlineFull Time
- scheduleEvening Shift
- flightTravel required
The essentials
- Experience2 Years
- Career levelManager
- ShiftEvening Shift
- EducationBackground at a Karachi/Lahore decoration export house preferred (examples: Soorty, Artistic Milliners, Interloop, Style Textile, US Apparel, or similar). Hands-on digitization skill (Wilcom EmbroideryStudio or equivalent). Prior experience writing decora
What you’ll be doing
The Senior Decoration Account Manager owns US customer relationships and provides technical direction for the MTX Stitches program end-to-end. This role translates customer artwork into executable decoration specifications, selects appropriate techniques and substrate pairings, and manages orders through strike-off, sample approval, and production within SLA. The role combines technical expertise in embroidery and applique techniques with account management and customer-facing responsibilities. Works with US brand owners, streetwear designers, college bookstores, and corporate merchandise buyers. Supports the MTX Custom program at ~20% capacity.
Working hours: 4:00 PM–12:00 AM PKT, Monday–Friday. One in-office or factory day per week (typically Wednesday); remainder remote from Karachi (hybrid). Requires occasional travel.
Working hours: 4:00 PM–12:00 AM PKT, Monday–Friday. One in-office or factory day per week (typically Wednesday); remainder remote from Karachi (hybrid). Requires occasional travel.
What we’re looking for
- Must-have: 8+ years apparel decoration/embroidery merchandising experience
- Technical skills: Hands-on digitizing (Wilcom EmbroideryStudio or equivalent); working knowledge of Wilcom, Pulse, or Tajima digitizing software; hands-on familiarity with chenille, twill/felt applique variants, camo jersey applique, direct embroidery, screen-print add-ons; ability to estimate stitch count within 15% on sight
- Customer/communication: Fluent business English (spoken and written); experience handling US/EU brand customers directly; comfortable on Zoom/phone during US business hours
- Location: Karachi-based or willing to relocate to Karachi
About Us
Milltex is a vertically integrated apparel blanks manufacturer and decoration partner built for the people who put ink and thread on garments. Since 2012, we've supplied screen printers, embroiderers, and wholesale distributors across North Am
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