The essentials

  • Experience< 1 Year
  • Career levelGraduate
  • ShiftMorning Shift
  • EducationFresh graduates and university students are preferred

What you’ll be doing

Company: Laundry Xpress LLC

Location: Karachi (On-site)

Role Summary:
  • Collect and analyze customer feedback through surveys, calls, and other channels
  • Monitor feedback platforms to identify trends and insights
  • Prepare reports on customer satisfaction and key findings
  • Collaborate with internal teams to improve services based on feedback
  • Handle customer complaints and ensure timely resolutions
  • Help improve feedback systems and survey processes

What we’re looking for

Must-have:
  • Excellent communication and interpersonal skills
  • Basic understanding of customer support and customer handling
  • Ability to handle calls, messages, and customer queries professionally
  • Basic knowledge of MS Office and online communication tools

Other:
  • Fresh graduates and university students preferred
  • Preference may be given to candidates residing near Gulistan-e-Johar

Perks & benefits

  • Leaves

About the employer

Laundry Xpress LLC

Consumer Services · Karachi, Pakistan

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About Us

Mission:
Enabling businesses to achieve their goals through digital transformation, optimize their operations, and experience long-term success by transforming their ideas into reality.

Vision:
To deliver innovative digital solutio

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Customer Success Intern

Laundry Xpress LLC · Karachi

15,000–20,000 PKR