Branch Manager
- location_onKarachi
- work_outlineFull Time
The essentials
- Experience5 Years
- Career levelManager
- ShiftMorning Shift
- EducationMinimum Intermediate
What you’ll be doing
Overview
- Oversee daily operations of the branch, ensuring smooth workflow and consistent service standards.
- Ensure outstanding customer service; handle inquiries, feedback, and complaints professionally.
- Ensure timely order processing and perform quality checks before dispatch.
- Maintain accurate records of orders, payments, and deliveries.
- Coordinate with delivery riders and logistics for on-time pickups and drop-offs.
- Maintain cleanliness, hygiene, and safety standards within the outlet.
- Build and maintain strong relationships with existing and new clients to increase retention.
- Manage relationships with vendors and external partners.
- Demonstrate strong organizational and problem-solving skills.
What we’re looking for
- Proven branch or store management experience in laundry, retail, F&B, or similar consumer services operations (must-have).
- Customer service skills, including conflict resolution, complaint handling, and performance improvement techniques (must-have).
- Organizational skills: multitasking, prioritization, and maintaining cleanliness, safety, and compliance standards on-site (must-have).
Perks & benefits
- check_circleIncentive Bonus
- check_circleLeaves
About Us
Mission:
Enabling businesses to achieve their goals through digital transformation, optimize their operations, and experience long-term success by transforming their ideas into reality.
Vision:
To deliver innovative digital solutio
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