Hotel Manager (IT-Skilled / Front-Of-House Experience)
- location_onLahore
- work_outlineFull Time
The essentials
- Experience2 Years
- Career levelManager
- ShiftMorning Shift
- EducationBachelors or Masters in IT or related field. Must have hospitality diploma or degree.
What you’ll be doing
Role Overview
Key Responsibilities
Working Conditions
Key Responsibilities
- Manage day-to-day hotel operations across front desk, housekeeping, food & beverage, and guest services
- Handle in-person client interactions professionally: check-ins, walk-ins, bookings, complaints, and guest inquiries
- Operate and troubleshoot hotel management software, online booking systems, POS, and basic IT infrastructure
- Maintain service, cleanliness, and guest satisfaction standards
- Supervise, train, schedule, and coordinate staff to ensure smooth operations
- Monitor budgets, occupancy, revenue, and prepare operational reports
Working Conditions
- On-site role in Lahore, Pakistan
- Full-time, morning shift (flexibility for weekends/holidays required)
- Salary: 45,000 - 65,000 PKR per month
What we’re looking for
Must-have Skills & Tools
Preferred Competencies
- Hotel Management / Hospitality Management / Front Office Management
- Guest Relations, Walk-in & Check-in Management, Complaint Handling
- Housekeeping supervision, Food & Beverage operations, Reservations & Booking management
- Revenue & Occupancy management, Budgeting & Cost Control
- Staff supervision, training, team leadership
- IT skills: Hotel Management Software (PMS), Property Management Systems (e.g., Opera, eZee, Cloudbeds)
- Online booking platforms: Booking.com, Airbnb, Expedia
- POS systems, Channel manager handling, Basic IT troubleshooting
- MS Office (Word, Excel, Outlook), Email & digital communication
Preferred Competencies
- Strong communication, time management, decision making, multitasking, problem-solving
Perks & benefits
- check_circleAccomodation
- check_circleCommunication
About Us
Hotel Luxe Heights is a locally owned sole proprietorship hotel based in Lahore, Pakistan. Operating in the hospitality sector, the property provides guest accommodation and services typical of small to mid-size city hotels. Candidates can expect
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