Customer Service Representative (CSR)
- location_onIslamabad
- work_outlineFull Time
- group_add2 openings
The essentials
- ExperienceFresh Graduate
- Career levelEntry Level
- ShiftMorning Shift
- EducationBachelor (Graduate or above)
What you’ll be doing
Location: G-8 Markaz, Islamabad, Pakistan
Employment Type: Full-Time, On-site
Shift: Morning Shift
Salary: 35,000 - 45,000 PKR per month
Overview
Hostnext Technologies is hiring customer-focused Customer Service Representatives (CSRs) to join the support team. The CSR will handle customer interactions, resolve inquiries, and maintain high customer satisfaction through professional communication and CRM recordkeeping.
Key Responsibilities
Employment Type: Full-Time, On-site
Shift: Morning Shift
Salary: 35,000 - 45,000 PKR per month
Overview
Hostnext Technologies is hiring customer-focused Customer Service Representatives (CSRs) to join the support team. The CSR will handle customer interactions, resolve inquiries, and maintain high customer satisfaction through professional communication and CRM recordkeeping.
Key Responsibilities
- Handle inbound and outbound customer calls, emails, and chats professionally
- Respond to customer inquiries, complaints, and service requests in a timely manner
- Provide accurate information about company products and services
- Maintain detailed records of customer interactions in CRM systems
- Follow company policies, procedures, and quality standards
- Ensure customer satisfaction and build long-term customer relationships
What we’re looking for
Must-have
- Excellent verbal and written communication
- Strong English language skills for phone and chat
- CRM experience or ability to maintain detailed customer records
About Us
HostNext offers quality web hosting, domain registration, website builder and reseller hosting with free domain registration.
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