Talesales For Dispatch
- location_onFaisalabad
- work_outlineFull Time
The essentials
- Experience2 Years
- Career levelNon-Managerial
- ShiftMorning Shift
- EducationBachelor’s degree in Business, Logistics, Supply Chain, or equivalent experience; or completion of related vocational training. Prior dispatch, customer service, or logistics support experience considered a plus.
What you’ll be doing
Rely Logistics & IT Solutions is hiring a Talesale for Dispatch to support US-based trucking customers on-site in Faisalabad. The role coordinates dispatch activities, communicates with drivers and clients, maintains load and driver records, updates ETAs and status, and helps ensure on-time freight movement. The position is full-time, morning shift, with hands-on training and career growth opportunities. Key responsibilities include:
- Coordinate daily dispatch operations: assign loads, monitor routes, and ensure schedules are met.
- Communicate with US-based carriers and clients: confirm pickups, deliveries, special instructions, and status changes.
- Maintain accurate records: update load/driver records, ETAs, and documentation promptly.
- Resolve operational issues: handle route conflicts, delays, and paperwork discrepancies with drivers, operations staff, and clients.
- Monitor and report metrics: track on-time delivery, exceptions, and improvement opportunities.
- Follow company procedures: safety, compliance, and customer service standards.
What we’re looking for
- Must-have: Clear written and verbal English for interaction with US carriers and clients.
- Basic dispatch coordination: load assignment, ETA tracking, status updates.
- Logistics terminology: familiarity with POD, BOL, ETA, detention and freight workflows.
- Attention to detail: accurate record keeping and documentation handling.
- Problem-solving: manage delays, re-scheduling, and exceptions.
- Computer skills: proficiency with MS Office (Excel for simple tracking).
- Work mode: ability to work fixed office hours in Faisalabad and coordinate across time zones.
- Preferred / Willing to Train: prior dispatch, customer service, or logistics support experience; willingness to learn TMS or dispatch software; customer-service orientation and teamwork.
About the employer
Rely Logistics and IT solutions arrow_forward
Telecommunications · Faisalabad, Pakistan
About Us
Rely Logistics & IT Solutions is a growing logistics and business solutions company providing reliable dispatching and transportation support for the US trucking industry. We are committed to delivering professional logistics services while cr
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