Company overviewRole summaryWe are seeking a Specialist Social Media Manager to build institutional presence, engage learners and stakeholders, and support program recruitment and communications. This role reports to the Head of Communications and works closely with program coordinators, instructional designers and operations teams.
Responsibilities- Develop and execute a content strategy for social platforms (Facebook, Instagram, LinkedIn, YouTube) aligned to program objectives and institutional priorities.
- Create and manage an editorial calendar, scheduling posts, campaigns and community initiatives to drive awareness and enrollment.
- Produce and edit multimedia content including short videos, reels, graphics and carousel posts using brand guidelines.
- Monitor audience engagement; respond to comments and messages professionally and escalate issues when needed.
- Track performance with analytics (reach, engagement, conversions); prepare weekly and monthly reports with actionable recommendations.
- Collaborate with program teams to translate academic and administrative updates into social content.