Customer Service Representative (CSR)
- location_onIslamabad
- work_outlineFull Time
The essentials
- ExperienceFresh Graduate
- Career levelNon-Managerial
- ShiftMorning Shift
- EducationBachelor or higher education; 1–2 years of experience in a Customer Service or Call Center role.
What you’ll be doing
Hostnext Technologies is hiring Customer Service Representatives (CSRs) to join its support team.
Responsibilities
Responsibilities
- Handle inbound and outbound customer calls, emails, and chats professionally.
- Respond to customer inquiries, complaints, and service requests in a timely manner.
- Provide accurate information about company products and services.
- Maintain detailed records of customer interactions in CRM systems.
- Follow company policies, procedures, and quality standards.
- Ensure customer satisfaction and build long-term customer relationships.
What we’re looking for
- Excellent verbal and written communication skills.
- Strong English language skills for communicating with clients by phone and chat.
- Strong problem-solving and customer-handling abilities.
- Basic knowledge of CRM systems and call-handling processes.
- Ability to work in a fast-paced, customer-focused environment.
About Us
HostNext offers quality web hosting, domain registration, website builder and reseller hosting with free domain registration.
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