A premium international-standard coffee and frozen yogurt brand is launching its first outlet in Karachi and is looking for an experienced Senior Outlet Manager to lead the business.
Key Responsibilities- Manage end-to-end store operations, ensuring exceptional customer service and operational excellence.
- Lead, coach, and develop the store team while driving a high-performance culture.
- Achieve sales, profitability, productivity, and customer satisfaction targets.
- Ensure compliance with international food safety, hygiene, quality, and brand standards.
- Oversee inventory, cost control, cash management, and daily store administration.
- Analyze business performance and implement continuous improvement initiatives.
- Support the expansion of future outlets by establishing strong operational processes.
Ideal CandidateExperience managing a leading international or premium coffeehouse, café, QSR, frozen yogurt, or restaurant chain is required. Experience with recognized international-standard hospitality brands is highly preferred.