Social Media Manager & Customer Support Executive
- Lahore
- Full Time
The essentials
- Experience< 1 Year
- Career levelEntry Level
- ShiftMorning Shift
- EducationIntermediate
What you’ll be doing
We are looking for a Social Media Manager & Customer Support Representative to manage customer inquiries coming through our Meta (Facebook & Instagram) campaigns, book and manage customer orders, and maintain accurate records.
What we’re looking for
- Respond to customer messages and inquiries from Meta campaigns.
- Communicate professionally with customers through chat and calls.
- Follow up with potential customers and convert inquiries into orders.
- Book and manage customer orders.
- Maintain accurate customer and order records in Google Sheets/Excel.
- Update order status and customer information regularly.
- Coordinate with the team regarding new and pending orders.
- Handle customer questions, complaints, and follow-ups professionally.
- Ensure all leads and orders are properly recorded and tracked.
About Us
Solvexa is a sole proprietorship operating in the chemicals industry in Lahore, Pakistan. The company offers candidates the opportunity to work in a business environment connected to chemical-sector operations and develop practical professional ex
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