Junior Workforce Management Analyst
- location_onLahore
- work_outlineFull Time
- scheduleNight Shift
- group_add4 openings
- flightTravel required
The essentials
- Experience< 1 Year
- Career levelEntry Level
- ShiftNight Shift
- EducationBachelor's degree in Business Administration, Quality and Performance Management, Project Management, Information Technology, or a related field.
What you’ll be doing
Job Summary
We are looking for a highly organized and detail-oriented WFM Analyst to support the planning, execution, and successful delivery of projects. The ideal candidate will coordinate with internal teams and management stakeholders to ensure assigned tasks are completed on time and within scope. The Operations Coordinator will monitor project progress, maintain documentation, manage schedules, and facilitate effective communication across departments.
Key Responsibilities
Documentation and Reporting
Work Details
We are looking for a highly organized and detail-oriented WFM Analyst to support the planning, execution, and successful delivery of projects. The ideal candidate will coordinate with internal teams and management stakeholders to ensure assigned tasks are completed on time and within scope. The Operations Coordinator will monitor project progress, maintain documentation, manage schedules, and facilitate effective communication across departments.
Key Responsibilities
- Coordinate and monitor multiple tasks across multiple departments.
- Develop and maintain plans, schedules, and timelines.
- Serve as the primary point of contact between teams and management.
- Schedule and coordinate meetings, prepare agendas, and record meeting minutes.
- Communicate updates, progress reports, and action items to stakeholders.
- Follow up with team members to ensure timely completion of assigned tasks.
Documentation and Reporting
- Maintain comprehensive documentation, reports, contracts, and project files.
- Prepare weekly and monthly project status reports.
- Ensure all project documentation is accurate and up to date.
Work Details
- Full-time, on-site role in Lahore, Pakistan.
- Night shift.
- Travel required.
- Salary: 50–60 PKR.
What we’re looking for
- Planning and scheduling
- Documentation
- Team coordination
- Time and deadline management
- Microsoft Excel, Word, and PowerPoint
- Reporting and presentation
- Communication and interpersonal skills
- Problem-solving and analytical thinking
- Ability to work under pressure and manage multiple priorities
- Attention to detail and accuracy
- Team collaboration and stakeholder management
- Leadership and coordination
Perks & benefits
- check_circleHealth Insurance
- check_circleLeaves
About the employer
Ascend BPO Services arrow_forward
Information Technology and Services · Lahore, Pakistan
About Us
Ascend BPO's diverse portfolio of services include Healthcare BPO, Database Management & Administration, Business Intelligence, Application Development for Desktop, Web and Mobile platforms & Search Engine Optimization (SEO) services.
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