VD Biotech
Verified
Assistant IT Manager
- Multan
- Full Time
The essentials
- Experience3 Years
- Career levelNon-Managerial
- ShiftMorning Shift
- EducationBachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related discipline. Relevant professional certifications and equivalent hands-on IT support or systems administration experience will be considered.
What you’ll be doing
VD Biotech is seeking an Assistant IT Manager to help maintain reliable technology services, support users, and contribute to secure and efficient IT operations in a pharmaceutical business environment.
- Coordinate day-to-day IT support and ensure timely resolution of hardware, software, network, and user-access issues.
- Assist with administration of workstations, operating systems, printers, servers, networks, backups, and business applications.
- Monitor system performance, availability, security controls, antivirus protection, and data-backup processes.
- Maintain IT asset registers, user accounts, licenses, technical documentation, and incident records.
- Support onboarding, user training, access management, and implementation of IT policies and procedures.
- Coordinate with vendors and service providers for maintenance, troubleshooting, procurement, and infrastructure upgrades.
- Assist the IT Manager with projects, risk mitigation, and business continuity activities.
What we’re looking for
- Practical experience supporting Windows workstations, printers, peripherals, user accounts, and common business software.
- Working knowledge of LAN, Wi-Fi, TCP/IP, DNS, DHCP, routers, switches, and basic network troubleshooting.
- Ability to administer Microsoft 365 or comparable productivity and collaboration platforms.
- Understanding of backups, endpoint security, antivirus, patching, access control, and information-security practices.
- Strong incident diagnosis, ticket handling, root-cause analysis, and user-support skills.
- Experience maintaining IT inventories, licenses, procedures, reports, and technical documentation.
- Ability to coordinate vendors, prioritize multiple requests, communicate clearly, and work independently.
- Familiarity with IT service management practices and business continuity concepts is advantageous.
About Us
VD Biotech is a partnership-based pharmaceutical company located in Multan, Pakistan. The organization operates in the pharmaceuticals industry and offers candidates the opportunity to work in a professional business environment connected to this
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