Advent Interactive is looking for an ambitious and skillful Telemarketing & Sales officer with fluency in Spoken and Written English as well as in spoken Urdu. Telemarketing & Sales officer will have to make calls to potential customers looking for IT services and IT products.
Work directly with customers via telephone, and email to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services.
Appointment setting for our Sales Manager
Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer relationship.
Follows up with customer via telephone or email following initial sales contact.
Identifies customer issues and provides appropriate solutions via up sell of additional products and or services and obtains customer commitment and facilitates delivery of product.
Places a minimum of 100 outbound calls each day
Fluency in English Language.
One or more years experience of Telesales in a high volume fast, paced environment.
Strong customer service and telesales skill.
Good organizational skills and the ability to multi-task and prioritize in a high-volume, fast paced environment.
Ability to manage sensitive and critical client information.
Excellent verbal and written communication skills.