Job Description
Ensuring efficient and timely management of delivering customers orders
Organising the working area (dispatch area) regularly and as may be necessary clearing the boxes
Identifying picked orders and noting them on a board for quick reference of when customers come to collect
Picking of ordered items from the store and delivering them to the picking area
Verify and dispatch the cleared orders·
Managing internal and external customer complaints
Receive, listen, investigate and where appropriate carry out corrective action or advise·
Ensure that copies retained from customers are properly filed
Filing of paperwork·
Providing customers with information
Verbally, use of bulletins or catalogs
Job Specification
Ensuring efficient and timely management of delivering customers orders
Organising the working area (dispatch area) regularly and as may be necessary clearing the boxes
Identifying picked orders and noting them on a board for quick reference of when customers come to collect
Picking of ordered items from the store and delivering them to the picking area
Verify and dispatch the cleared orders·
Managing internal and external customer complaints
Receive, listen, investigate and where appropriate carry out corrective action or advise·
Ensure that copies retained from customers are properly filed
Filing of paperwork·
Providing customers with information
Verbally, use of bulletins or catalogs
Job Rewards and Benefits
Accomodation
Health Insurance
Incentive Bonus
Leaves
Medical