Job Description
To ensure that all telephonic inquiries are answered promptly and passed on to the respective officer.
To note messages for staff who are absent or out of office and to pass the message to staff members.
To keep records of all personal calls made by staff. To ensure that PABX and all extensions are in working condition.
To maintain log register for all incoming, outgoing calls.
Job Specification
Multi Task: Must be able to do multi-task as desirable.
Speaking: Must be able to talk in a way to convey the information effectively.
Listening: Give full attention to what the caller is saying.