CSR (Night Shift)

CSR (Night Shift) Job in Pakistan
Comsoul Technologies (Pvt.) Ltd. , Pakistan

< 1 Year
12,000 - 40,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
Total Vacancies
10 Jobs
Posted on
May 2, 2016
Last Date
Oct 9, 2016

Job Description

We are looking for a customer-oriented service representative to act as a liaison, provide product/services information.

The target is to ensure excellent service standards and maintain high customer satisfaction.

Job Specification

  • Effectively manage large amounts of incoming calls
  • Generate sales leads Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools. Meet personal/team sales targets and call handling quotas
  • Follow communication procedures, guidelines and policiesTake the extra mile to engage customers
  • Proven customer support experience
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritise, and manage time effectively
  • Experience in Home Security Coma

Comsoul Technologies (Pvt.) Ltd.

Telecommunications - Rawalpindi, Pakistan
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