Job Description
Excellent written & spoken EnglishAnswer calls professionally to provide information about products & servicesTake / cancel orders, keep records of interactions & transactions, comments etcFollow up to ensure appropriate actions are undertaken on behalf of customerPC literate as updating website & providing sale records to management every monthJob Specification
Attributes & Responsibilities:- Any technical issues to be escalated to technical department & followed up to ensure everything is working
- Product knowledge will be provided but we require a confident self -starter
- Someone who cares about delivering first class customer service
- All related administration