SAFA Worldwide Pvt Ltd is an international organisation with offices in Manchester UK and Karachi. Due to continued growth and success, we are now expanding into Islamabad and are recruiting for the following role.
Telesales Agent (UK Dialing)Key responsibilities:- Call prospective customers in the UK to generate leads for a suite of products
- Have a clear understanding of the products, in order to optimize sales pitch
- Identify cross selling opportunities and up sell
- Answer customer questions, and objections in a concise manner
- Maintain database with accurate and up to date customer and prospect details
- Maintain and improve results by adhering to the script, assigned targets, standards, guidelines and recommended improved procedures.
- Contribute to the team performance by sharing and implementing best practice ideas
- Have a good understanding of the industry, competitors and legal requirements
To be considered for this role, you should demonstrate:- Previous international telesales experience essential (Minimum 2 years in selling services)
- Money motivate and target driven
- Customer service experience essential
- A very good level of English both written and orally
- Excellent telephone manner
- Strong team player
- Excellent communication and listening skills
- A polite and friendly manner
- Lots of initiative
- A positive attitude
- The ability to think on your feet
- Financial industry experience preferred but not essential
- Be self-motivated and have a hard working, can-do attitude
LOCATION ISLAMABAD (exact location to be confirmed)
SALARY 20,000 to 30000 Basic (based on experience) and a monthly performance based bonus scheme.