Vicidial Administrator

Vicidial Administrator Job in Pakistan
Voipmen , Pakistan

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2 Years
35,000 - 55,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
Total Vacancies
1 Job
Posted on
Aug 22, 2016
Last Date
Oct 22, 2016

Job Description

  • Work with the business to build dialer services and provide dialer coverage.
  • Administer daily operations of the system, which include, but are not limited to: monitoring and analysing inbound queues as well as outbound campaigns.
  • Generate and distribute dialler reports.
  • Troubleshoot technical issues and serve as technical liaison between the IT department and Sales.
  • Maintain daily checklists to ensure all processes are completed effectively and efficiently.
  • System maintenance and troubleshooting.
  • Monitor campaign effectiveness, including Contact Rate and conversion
  • Provide ad hoc performance analysis and recommendations as requested by Sales Management.
  • Set up new campaigns as required by the business.
  • Maintain up to date Skills Based Routing Rules.

Job Specification

Office & Admin (Virtual Assistant)
- Admin Assistant
- Data Entry
- Project Coordinator
- Quality Assurance• English
- Speaking
- Writing• Marketing & Sales
- Telemarketing• Webmaster
- Managing Servers• Finance & Management
- Financial Analysis• Project Management
- Other Project Management


Telecommunications - Lahore, Pakistan
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