Customer Services Representatives
Arpatech, Pakistan
Experience
2 Years
Salary
20,000 - 30,000 PKR
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
Qualification
BBA/MBA (Marketing) A-levels O-levels
Total Vacancies
1 Job
Posted on
Sep 5, 2016
Last Date
Nov 5, 2016
Location(s)
Job Description
Timely resolution of customer issues, effective monitoring of tickets, understanding OEM catalogs and pricing.
Teleconference with the Supplier to get updates and ensure timely escalations of issues.
Work with international clients belonging to Foreign Regions.
Work in rotation while providing customers with timely and desired feedback.
Solve customer issues through various communication tools (Email, Phone Calls, etc).
Develop calculations based on order size and essential requirements
Available Shifts
Shift 1: 09:00 AM to 06:00 PM
Shift 2: 10:00 AM to 07:00 PM
Shift 3: 11:00 AM to 08:00 PM
Teleconference with the Supplier to get updates and ensure timely escalations of issues.
Work with international clients belonging to Foreign Regions.
Work in rotation while providing customers with timely and desired feedback.
Solve customer issues through various communication tools (Email, Phone Calls, etc).
Develop calculations based on order size and essential requirements
Available Shifts
Shift 1: 09:00 AM to 06:00 PM
Shift 2: 10:00 AM to 07:00 PM
Shift 3: 11:00 AM to 08:00 PM
Job Specification
Customer Services
Issue Resolution
Team Work
Fluent English Linguistic Skills
Supply Chain
Vendor Management
Issue Resolution
Team Work
Fluent English Linguistic Skills
Supply Chain
Vendor Management
Job Rewards and Benefits
Health Insurance
Leaves
Medical
Provident Fund
Sports and Entertainment
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