The HR Intern provides quality HR compliance and administrative support to The HR Team clients and teammates. This support is based from The HR Team office. Interns are responsible for maintaining satisfied clients by delivering assistance and administrative support to HR generalists and consultants on various projects.
HR administration Track progress, deadlines, and priorities of all projects Prepare Word, Excel and PowerPoint documents. Proofread HR documents including audits, marketing information, and handbooks. May be responsible for making meeting and travel arrangements. Track cost and effectiveness of media outlets for job postings. Post new positions on various websites . Sort incoming resumes and logs them into appropriate tracking spreadsheets. Complete and mail out regret letters. Coordinate candidate interviews, physicals, and testing. Send background checks to HR Plus and save results when they are returned. Complete and mail out offer letters. Manage Client Satisfaction. Maintain a satisfied level of customer service with clients both internal and external. Properly handle client requests through responsiveness, follow-up, and escalation.
Qualifications, Skills and Abilities: Personable, able to comfortably and pleasantly deal with a variety of people Strong customer service skills. Problem solving capabilities necessary to accomplish the duties and tasks of the position. Ability to correctly make decisions involving client issues/ problems including when to escalate the problem to a more senior consultant. Exceptional written and oral communication skills. Excellent organizational and planning skills. Ability to effectively learn and acquire new knowledge and skills. Ability to share knowledge and work in a strong team oriented environment. Detail oriented Proficient in Word, Excel, PowerPoint, and e-mail