Customer Support Representative

Customer Support Representative Job in Pakistan
hHELIOS , Pakistan

Experience
2 Years
Salary
25,000 - 45,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
bachelors
Total Vacancies
6 Jobs
Posted on
Oct 28, 2016
Last Date
Nov 28, 2016
Location(s)

Job Description

Customer Support Officer

Duties

Obtains client information by answering telephone calls; interviewing clients; verifying information.

• Determines eligibility by comparing client information to requirements.

• Establishes policies by entering client information; confirming pricing.

• Informs clients by explaining procedures; answering questions; providing information.

• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.

• Accomplishes sales and organization mission by completing related results as needed.

Preferred Skill Set

  • Excellent customer relation skills
  • Excellent verbal communication and comprehension
  • Neutral or non-inflicted American or British accent
  • Basic computer, Internet search and written communication skills

Suitable Profile

  • Preferably, graduate. O & A level educational background preferred
  • Experience in handling international clients via telephone, email and live chat
  • Candidates with foreign education and experience are also encouraged to apply

Email us with your resume on the [email protected] for us to evaluate you accurately. Experienced candidates shall be preferred.

Job Specification

Preferred Skill Set

  • Excellent customer relation skills
  • Excellent verbal communication and comprehension
  • Neutral or non-inflicted American or British accent
  • Basic computer, Internet search and written communication skills

hHELIOS

Education Management - Karachi, Pakistan
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