Experience
Fresh Graduate
Salary
20,000 - 30,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
Bachelors
Total Vacancies
4 Jobs
Posted on
Nov 14, 2016
Last Date
Dec 14, 2016
Location(s)
Job Description
- Determines requirements by working/attending calls with customers.
- Answers inquiries by clarifying desired information; researching, locating, and providing information.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems with consultation with level 2 staff
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
- Sells additional services by recognizing opportunities to up-sell accounts; explaining new features and products
- Maintains logs by entering information.
- Updates job knowledge by participating in educational opportunities.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- No travelling required office desk job
Job Specification
- Customer Focus
- Customer Service
- Data Entry Skills
- Listening
- Phone Skills
- Verbal Communication
- Building Relationships
- People Skills
- Interpersonal Savvy
- Problem Solving
- Multi-tasking
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