Technical Coordinator

Technical Coordinator Job in Pakistan
Nexus Technologies , Pakistan

Experience
Fresh Graduate
Salary
20,000 - 30,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
Bachelors
Total Vacancies
4 Jobs
Posted on
Nov 14, 2016
Last Date
Dec 14, 2016
Location(s)

Job Description

  • Determines requirements by working/attending calls with customers.
  • Answers inquiries by clarifying desired information; researching, locating, and providing information.
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems with consultation with level 2 staff
  • Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
  • Sells additional services by recognizing opportunities to up-sell accounts; explaining new features and products
  • Maintains logs by entering information.
  • Updates job knowledge by participating in educational opportunities.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • No travelling required office desk job

Job Specification

  • Customer Focus
  • Customer Service
  • Data Entry Skills
  • Listening
  • Phone Skills
  • Verbal Communication
  • Building Relationships
  • People Skills
  • Interpersonal Savvy
  • Problem Solving
  • Multi-tasking

Nexus Technologies

Information Technology and Services - Islamabad, Pakistan
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