Call Center Agents
Development Logix, Pakistan

Experience
< 1 Year
Salary
20,000 - 22,000 PKR
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
BA
Total Vacancies
5 Jobs
Posted on
Nov 15, 2016
Last Date
Dec 9, 2016
Location(s)

Job Description

Determines requirements by working with customers.

Answers inquiries by clarifying desired information; researching, locating, and providing information.

Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

Fulfills requests by clarifying desired information; completing transactions; forwarding requests.

Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.

Maintains call center database by entering information.

Keeps equipment operational by following established procedures; reporting malfunctions.

Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Recording transactions within software.

Job Specification

Excellent Communication Skills,

Sales Skills,

Negotiations Skills.

Flexibility. .

Friendly. .

Calm Under Pressure..

Creativity

Job Rewards and Benefits

Leaves

Development Logix

Information Technology and Services - Lahore, Pakistan
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