Under the direction of the immediate supervisor, administers the operations of a store. Receives verifies and sells merchandise. Provides information to and assists customers. Prepares purchase requisitions. Maintains inventory. Maintains files and prepares reports.
Major Duties and Responsibilities:
1. Oversees and administers the operations of a store. Receives, identifies and verifies merchandise. Provides information to and assists customers.
2. Maintains inventory. Uses inventory management software. Prepares purchase requisitions for the replacement of stock. Contacts suppliers or searches catalogues to determine price and additional details concerning new items.
3. Makes claims with transport companies if delivered merchandise has been damaged.
4. Maintains files appropriate to the activities of the unit, such as invoices, order number, receiving date, shipping date, etc. Prepares reports.
5. Is responsible for cash and makes cash deposits.
6. Verifies ledgers, statements and supporting documents.
7. Communicates with others in order to receive or transmit information.
8. Handles and stores merchandise or special products that require some knowledge of spontaneous combustion, toxicity, fragility, rapid deterioration, contamination, etc.
9. According to requirements and established procedures, arranges stock. In case of emergency or in order to replace outdated material, suggests substitutes available in the store.
10. Controls and carries out the lending and renting of tools, equipment, furnishings, and devices. Ensures that they are kept in good condition and that they are repaired or replaced as necessary.
11. Oversees the delivery of merchandise following an established schedule and coordinates special deliveries by transmitting the necessary details to the persons concerned.
12. Maintains equipment and instruments. Ensures cleanliness of work areas.
13. Uses equipment necessary for the handling, shifting or moving of material, such as a hand truck, forklift, hydraulic platform, etc. Uses office equipment such as a typewriter, computerized information system, calculator, photocopier, fax machine, etc.
14. The list of duties and responsibilities outlined above is representative and not a complete and detailed list of tasks which may be performed by an employee whose position has been matched to this generic job description.
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking - Talking to others to convey information effectively.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Coordination - Adjusting actions in relation to others' actions.
Service Orientation - Actively looking for ways to help people.
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
Time Management - Managing one's own time and the time of others.
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Persuasion - Persuading others to change their minds or behavior.
Negotiation - Bringing others together and trying to reconcile differences.
Instructing - Teaching others how to do something.
Mathematics - Using mathematics to solve problems.
Writing - Communicating effectively in writing as appropriate for the needs of the audience.
Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.
Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Operations Analysis - Analyzing needs and product requirements to create a design.
Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.