Collect keys and daily assignments before preparing trolley and sufficient equipment in order to
perform designated tasks and duties efficiently and to avoid delays effectively.
Maintain and clean Guest rooms and replenish room supplies as per the Standards of Performance
of the Hotel.
Maintain and clean bathrooms and replenish bathroom amenities according to the Standards of
Performance and the safety standards of the Hotel.
Tidy and arrange Guest belongings when cleaning Guest rooms and bathrooms in order to ensure
compliance to the Leading Quality Assurance standards of the Hotel.
Inform Valet Service to collect Guest clothes for laundry, dry cleaning or pressing in order to
maintain Guest satisfaction.
Maintain and clean Guest corridors, service pantries and service areas in order to ensure a
professional and organised appearance.
Report any maintenance related issues to the Engineering Department to ensure general upkeep
and maintenance of facilities.
Consider Guest needs and requirements when working in public areas and Guest rooms to ensure
courtesy and Guest satisfaction.
Operate in a safe and environmentally.
friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment.
Comply with the hotel environmental, health and safety policies and procedures.
Understanding the Job