Experience
< 1 Year
Salary
20,000 - 22,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
Graduate
Total Vacancies
2 Jobs
Posted on
Dec 6, 2016
Last Date
Dec 31, 2016
Location(s)
Job Description
- Make outbound calls and respond to emails
- Handle customer inquiries both telephonically and by email
- Manage and resolve customer complaints
- Provide customers with product and service information
- Enter new customer information into system
- Update existing customer information
- Identify and escalate priority issues
- Route calls to appropriate resource
- Follow up customer calls where necessary
- Document all call information according to standard operating procedures
- Complete call logs
- Produce call reports
Job Specification
- Computer Skills
- MS Office
- Communication Skills
- Data Entry
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