Customer Relationship Executive
RepairDesk, Pakistan

RepairDesk (Pvt.) Ltd. is looking for a talented and enthusiastic Customer Relationship Executive. Apply by December 31, 2016.

CRE will engage in activities like:

• Giving timely customer support on various channels (User Groups, Chats, Intercom, Email, Phone etc)
• Provide training and demos to newly subscribed users
• Tracking new sign up and ensure their conversion to paid subscribers
• Schedule Demos for Sales Team and Business Development Executive
• Follow up on paid sign ups to ensure customer retention
• Track progress of customer reported issues, give updates and notify customers once issue is resolved

Requirements:

• Exceptional communication skills
• Applicants with prior experience in POS and ERP software will be given priority
• Great marketing and selling skills with a strong command of IT knowledge
• Ability to up-sell and cross-sell to existing customers
• Applicant should have a Bachelors or Masters degree in business management, marketing or IT from a reputed educational institute
• An enthusiastic, team player with the drive to learn, excel and helping others

Job Rewards and Benefits