IS Trainee/IS Support Engineer

IS Trainee/IS Support Engineer
Trillium, Pakistan

Experience
1 Year
Salary
15,000 - 15,000 PKR
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
BS/MS- Computer Science/Information Security/Computer Engineering
Total Vacancies
2 Jobs
Posted on
Dec 23, 2016
Last Date
Jan 23, 2017
Location(s)

Job Description

  • Reporting and documentation of products datasheets, comparative reports and user manuals/guides
  • Troubleshoot Windows networking (product related) issues at customer sites.
  • Track open customer issues; communicate status to customers using company’s Ticket Request System.
  • Engage with IS department to evaluate, test and document new solutions.
  • Work with IT department to install and test new versions of products.
  • Conducting PoCs and trainings at customer site
  • Conducting training for business partners both online and onsite.
  • Improve knwoledge base by LMS
  • Follow up with customers to verify solutions are successful.

Job Specification

  • Strong communication Skills.
  • Excellent knowledge of Information Security concepts
  • Working experience with Information Security products

Job Rewards and Benefits

Leaves

Trillium

Information Technology and Services - Rawalpindi, Pakistan
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