Operations Coordinator

Operations Coordinator
Arpatech Pvt Ltd, Pakistan

Experience
2 Years
Salary
30,000 - 35,000 PKR
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Bachelors
Total Vacancies
1 Job
Posted on
Jan 9, 2017
Last Date
Feb 9, 2017
Location(s)

Job Description

Job Responsibilities:
β€’ Responsible for timely resolution of customer issues, effective monitoring of tickets, understanding OEM catalogs and pricing.
β€’ Teleconference with the Supplier to get updates and ensuring timely escalations of issues.
β€’ Work with international clients belonging to Foreign Regions.
β€’ Work in rotation while providing customers with timely and desired feedback.
β€’ Solve customer issues through various communication tools (Email, Phone Calls, etc…).
β€’ Develop calculations based on order size and essential requirements.

Job Shifts: Job Shifts: Rotational (11:00 PM to 08:00 AM – 08:00 AM to 03:00 PM – 04:00 PM to 11:00 AM – 01:00 PM to 08:00 PM)

Job Specification

Requirements:
Experience: 2 to 4 Years of Customer Services, Research & Analysis
Location: Karachi (SMCHS)

Candidate should have managerial or assistant managerial experience.

Skills:
β€’ Fluent English Verbal & Written Communication Skills as the incumbent will be dealing in International Market

β€’ Ms. Excel Expertise & Experience
β€’ Customer Satisfaction
β€’ Supply Chain Management / Marketing
Education: BBA/MBA (Marketing/Supply Chain) (Applicants having A/O Level’s background will be preferred).

Job Rewards and Benefits

Leaves
Life Insurance
Medical

Arpatech Pvt Ltd

Information Technology and Services - Karachi, Pakistan
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