Assist with all Retail Sales, Marketing and Operations functions across South Region
Work to achieve daily, monthly, quarterly and yearly sales targets and at the same time optimize inventory at the outlets.
Train and motivate all sales staff for maximizing sales and achieve efficiency.
Dealing with staffing issues such as roster, shuffling and transfers.
Providing and organizing staff training and development.
Ensure that all sales staff is properly dressed, attentive and regular
Ensure discipline, ethics and transparency in the field
Ensure best shop ambience, hygiene & safety, visual merchandising and customer service
Oversee regular updating of visual merchandising, product is properly displayed, prices are visible and all visuals are up to date and properly displayed
Ensure that all marketing and POS activities are implemented as per standards
Handle customer complaints to maximize customer satisfaction (train team members to handle complaints in the best way possible)
Provide timely stock demand to merchandising, planning & supply chain team for timely supply of required stocks
Continuously monitor stock position of individual stores to ensure that required inventory is available all the time and maintained in an organized manner
Provide customer feedback to merchandising & planning team in an organized manner
Updating colleagues on business performance, new initiatives and other pertinent issues
Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what competitors are doing.
Interact with mall managements & landlords as a representative of the organization
Present relevant reports to the management on regular basis.