Customer Support Manager
247 eServices Pvt Ltd, Pakistan
Job Description
We are looking for Young, Energetic, Talented, Sharp Individuals Males & Females who can speak Fluent English confidently for Customer Support (CCR).
This is strictly a No Sales & No Target salary based job. its a fixed saleary base job. Selected candidate will make and receive calls.
Handling, resolving customer queries to their satisfaction level
Provide word, excel and secretarial support to clients
Receive, direct and relay telephone / email, fax and text messages
Keeping a track of queries, incoming and outgoing calls
Assist to admin manager in administrative task
Comprehensive computer, Internet search and written communication skills.
Maintain the general filing system and file all correspondence
Respond to public inquiries, handling support calls
Maintain and develop professional relations with the existing and new customers
Assist the staff as requested
Job Specification
Excellent customer service and communication skills
Strong data entry skills
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Must have a perfect English communications skills.