CSR
Mamango, Pakistan
Job Description
1- Responsible for responding to any inbound calls, establish a friendly rapport with the caller and handle it according to established SOPs of organization.
2- Required to make outbound calls to qualified leads, brief them about company products and nurture that lead into a sale.
3- Undergoing an intense induction program to learn about the products and services offered by company to clients in a limited timeframe. This would be required so they are equipped with all information necessary to handle client queries.
4- Generate reports and provide them to their Team Lead on regular basis.
5- May also be required to do market research and share findings with management
Job Specification
The Ability to Listen Closely to Customers
Clear Verbal Communication
Data Entry and Basic Computer Skills
Persuasive speaking skills