System Engineer
Sybrid (Pvt) Ltd - A Lakson Group Company, Pakistan

• Perform desk side support service per pre defined service process.
• Manage workflow and service requests through ticketing system.
• Software instalation, configuration and troubleshooting for end users.
• Hardware and software upgrades.
• performance of IT support duties as defined by the appropriate IT Support team leader
• Monitor,analyze and address reliability and performance issues.
• Analyze problems, develop creative solutions and assess risks/ benefits.
• Works with 2nd level support group to assist with application design/development/upgrade testing and implementation.

• Bachelor Degree in Computer Science/ Information Technology
• Candidate must be Familiar with Microsoft & Linux systems.
• Familiarity with fundamental Linux commands.
• Familiarity with System Logs, Directory structure of various Linux Distros.
• Ability to monitor services on Linux production servers
• Familiarity with Physical/ Virtualized Linux environments.
• Working knowledge in Opensource PABX Asterisk, Freeswitch would be prefered
• Training in (Microsoft, Network & Linux) would be preferable.
• Minimum 6 months to 1 year experience.

Job Rewards and Benefits