Network Support Engineer Job in Pakistan Metro Consulting Grid Pvt. Ltd. , Pakistan

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  • Job Type
    Full-Time
  • Shift
    Night
  • Experience
    2 Years
  • Salary
    25,000 - 40,000 PKR

Network Support Engineer Job at Metro Consulting Grid Pvt. Ltd., Pakistan

Category
Traveling
No
Career
Telecommute
No
Qualification
Bachelors
Vacancies
2
Posted
May 18, 2017
Last Date
Jun 18, 2017
Location(s)

Description

The position will be supporting our ever increasing customer base, as well as our field engineers, in heterogeneous environments. Along with being an extremely technically proficient individual, this position also requires the candidate to have exceptional time management skills as incident resolution must occur in a timely fashion.

Additionally, the candidate should have the:

· Ability to work independently in a dynamic and complex environment Set up, test, administer and troubleshoot LAN and WAN.

· Ability to work with all major networking vendor equipment including CISCO, Checkpoint, Watch Guard, Sonicwall.

· Complete ability to work with all major monitoring tools such as LabTech, CACTI, NAGIOS.

· Experience with virtualization technologies i.e. VmWare, Citrix and Hyper-V is a plus.

· Ability to setup and troubleshoot handheld devices.

· Ability to create network documentation and create Visio diagrams for network implementations.

· Ability to work with Linux Platforms.

· Ability to manage, administer, test and troubleshoot CISCO catalyst switches and ISR appliances.

· Troubleshoot and resolve complex, critical, and sensitive technical support issues.

· Resolve customer issues through email, phone, and remote support sessions.

· Manage a personal queue of incidents by effective time management and issue prioritization.

· Ensure customer satisfaction through professionalism and swift resolution.

· Monitor organization and client networks.

Specification

CCNA, CCNP, English Fluency, Managing Small Teams - 1 to 5 People, Management Analysis

Willing to work as part of a worldwide professional support team

Rewards and Benefits

  • check_circle Gratuity
  • check_circle Incentive Bonus
  • check_circle Leaves
  • check_circle Life Insurance
  • check_circle Provident Fund
  • check_circle Sports and Entertainment

Metro Consulting Grid Pvt. Ltd.

Information Technology and Services - Islamabad, Pakistan

About Us

MCG brings together a group of highly professional and competent personnel possessing diversified experience in their respective areas of expertise. MCG provides consultancy in a number of specialized areas including Information Technology, Environme
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