Pinnacle requires offshore customer support executives for its inbound operations.
Handling customers via Live Chats, Inbound Calls and Email Correspondence are the major tasks.
Needs to perform business requirements and trend analysis for client satisfaction and profitability.
Job includes Pure Customer Service Operations for our international clients.
We offer career development, performance bonuses, transportation service, attendance & holiday allowances and paid annual leaves.
One may also have the opportunity to coach other team members or move into specific product specialties.
This is an evening/night shift job, only apply if one can work according to UK/USA business hours.
Females with preceding call center experience are encouraged to apply.
Excellent communication and non verbel skills.
There should be Fluency in English.
Good presentation skills.
Potential to know business requirements and trend analysis for client satisfaction.