Resident Engineer

Resident Engineer Job in Pakistan
Interactive Group of Companies , Pakistan Gallery Job

Experience
1 Year
Salary
10,000 - 20,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
Yes
Qualification
Bachelors
Total Vacancies
3 Jobs
Posted on
May 29, 2017
Last Date
Jun 17, 2017
Location(s)

Job Description

Resident Engineer

Responsible for providing IT support . Take ownership of customer issues reported and see problems through to resolution

Research, diagnose, troubleshoot and identify solutions to resolve customer issues

Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams

Prepare accurate and timely reports

Proper Liaison with client.

Coordination and communication with back office team.

Training of end users on enhancement or incorporation of new features in application

Configuration of applications using front end

Mange creation of users, assigning role/rights to application users.

Job Specification

Specification

Requirement

Proven working experience in enterprise technical support

Basic knowledge of Software applications

Strong problem-solving skills

Excellent client-facing skills

Excellent written and verbal communication skills

Interactive Group of Companies

Information Technology and Services - Islamabad, Pakistan
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