Customer Support Executive Job in Pakistan
Mosaic Solutions , Pakistan

Experience
Fresh Graduate
Salary
18,000 - 25,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
A level, graduation, masters
Total Vacancies
10 Jobs
Posted on
Jul 3, 2017
Last Date
Aug 3, 2017
Location(s)

Job Description

1- Selected candidates will be working in a B2B scenario where they will receive live chat inquiries and candidates must answer them pro-actively.

2- Determines requirements by working with customers and take their contact details as a lead.

3- Answers inquiries by clarifying desired information; researching, locating, and providing information.

4- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

5- Create a long term rapport with customers by contacting them through pro-active chat messages.

6- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.

7- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Job Specification

1- Exellent English

2- Good typing speed

3- Team player

4 - Ability to understand English language

Mosaic Solutions

Outsourcing/Offshoring - Lahore, Pakistan
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