Responsible for diagnosing and resolving hardware, software and end usersβ problems.
Communicating with third party technical specialists regarding ERP (MS Dynamics GP 2013 R2/2015).
Configuring and managing backup & restore procedures, as well as maintenance of database server.
In-depth knowledge of Microsoft Windows client operating systems i.e. Windows XP/Vista/7/8,
In-depth knowledge of installation of and configuration through Server 2008 R2 and SQL Server.
Must be familiar with technology and configuration regarding Routers, Switches, Modems, DSL filters and Linksys/ Net gear/D-link hubs.
Must have hands on expertise in installation and configuration of Hardware PCs, Laptops, Printers, Scanner, and Attendance Machine.
Must have hands on expertise in configuration of Software MS Office suite / MS Outlook / MS Project, Antivirus, Firewall and other system security applications on any hardware (Dell, HP, Apple, etc.) Installation & Configuration of Biometric devices.
Any other related task assigned by the management from time to time
Must have hands on expertise in installation and configuration of Hardware PCs, Laptops, Printers, Scanner, and Attendance Machine.