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Officer Service Administration (Grade S3)
Pak Suzuki Motors Co., Pakistan
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Experience
2 Years
Salary
38,000 - 38,000 PKR
Job Type
Full Time Job
Job Shift
Morning Job
Job Category
Engineering
Traveling
Yes
Career Level
Non-Managerial
Telecommute
No
Qualification
B.E (Mechanical, Automotive), MBA (Marketing)
Total Vacancies
1 Job
Posted on
Aug 31, 2017
Last Date
Oct 6, 2017
Location(s)
Rawalpindi
,
Pakistan
Job Description
Enhancement of customer satisfaction by improving quality of products & strengthening of the dealership infrastructure and operations.
Strengthen dealership workshop management & operations of all assigned dealers.
BSC action plan achievement, SAP implementation, micromanagement and body shop activities.
Dealership growth on JC, Retail FFI/SFI, schedule maintenance, turnover, bay productivity.
Correct input of JC data, DMIS, DMDs utilization at dealership.
Dealership campaigns (in-house, remote, fleet & FCC Carnival), customer meet, customer education.
Dealer manpower development, implementation of in-house training program, TNA, efficiency analysis.
OJT on operations & management, prepare and implement training action plan with dealer.
Help dealership in achievement of parts target on the basis of SGP, SGO and SGA consumption/growth.
Achievement in schedule/running parts target growth of dealers.
Help/assist dealership in warranty (FTIR, PPR) and customer relation centre (CRC) matters.
Job Specification
ASSI evaluation of assigned dealers
Participation in campaigns (in-house, remote, fleet & FCC carnival)
Preparation and guidance for customer meet/education at dealership.
Job Rewards and Benefits
Communication
Gratuity
Health Insurance
Incentive Bonus
Leaves
Life Insurance
Medical
Provident Fund
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