CCTV Operators are mainly responsible for operating and maintaining surveillance equipment, watching both live and recorded video surveillance footage, reporting incidents or suspicious behavior and contacting the authorities when necessary.
Operate Equipment
CCTV Operators must have a thorough understanding of the equipment they’re working with. They are tasked with deleting or archiving old footage as needed, organizing old footage in an orderly fashion, and switching out videotapes, compact discs, memory cards, hard drives or servers.
Maintain Equipment
Additionally, CCTV Operators must also be able to maintain and repair that same equipment, whether it’s analog or digital.
Store Footage
CCTV Operators must watch the video surveillance footage is it’s being recorded.
Make Observations
focused and observant so that whenever they witness something unusual, suspicious or questionable they are able to make a detailed note of it.
CCTV Operators will need to correctly catalog all footage so that it can be easily recalled at a later time
Report Incidents
If a CCTV Operator responsible to report illegal things to concern authority
In serious situations, CCTV Operators can also save the police vital time by immediately reporting a criminal’s license plate number, clothing, tattoos or other identifying features.
Surveillance System Knowledge: Because extensive knowledge of video surveillance systems is to crucial to the job of a CCTV Operator, many employers required CCTV Operators to have video surveillance certification of some kind.
Attention to Detail: CCTV Operators must be able to identify small, seemingly insignificant details that most people would overlook. This ability allows them to keep the area as safe as possible.
Ability to Multitask: Even when a CCTV Operator receives a phone call or has to speak to a colleague, they must always be keeping an eye on the monitors.
Ability to Work Independently: For the most part, CCTV Operators will not be required to interact with very many people. Because of this, it is important that they’re able to work and stay alert without constant supervision.
Communication Skills: Since CCTV Operators will occasionally have to give statements to police officers, communicate with emergency services or even appear in court, they need to have strong written and verbal communication skills.