System Engineer Digital Links (Pvt.) Ltd., Pakistan

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3 Years
25,000 - 30,000 PKR
Job Type
Requires Traveling
Career Level
Bachelor in Computer Science or Master in Computer Science
Total Vacancies
Posted on
Sep 13, 2017
Last Date
Oct 13, 2017


Professional Skills and Experience Requirements:

· 3+ years' experience in providing end-user and systems support.

· Ability to manage and support Microsoft environments including Windows 7-10, Microsoft Windows Server 2008 R2 / 2012 R2 and Microsoft Exchange Server, including Exchange Server 2013, 2016 and Office365.

· Ability to manage and support Apple environments, including macOS, iOS.

· Well developed Active Directory and Group Policy management and administration skills.

· Demonstrated knowledge of networking: TCP/IP, DNS, DHCP, VLAN, Routing.

· Experience so security firewall/UTM such as Cyberoam, PFSense, Cisco and Fortinet

· Experience in supporting and maintaining backup solutions. Knowledge ShadowProtect well regarded.

· Experience in virtualisation technologies such as VMware (vSphere 5/6) and Hyper-V and cloud hosted server platforms, e.g. Azure, Amazon.

· Experience in virus protection and remote access solutions.

· Experience in managing security appliances is highly desirable.

· ITIL awareness and understanding.

· Industry certifications including MCSA (with progress towards MCSE), CCNA, VCP, etc.

· Previous Managed Services experience in the SME sector.

Personal Attributes:

· Takes ownership for delivery of required outcomes.

· Client focused, with a commitment to excellent customer service and high quality service delivery.

· Excellent problem solving and troubleshooting skills.

· Excellent verbal and written communication skills, with ability to liaise effectively with client representatives at all levels.

· Well-developed time management skills and ability to multi-task.

· Excellent English language skills is a must

· Able to work as part of a team, as well as being able to work unsupervised.


Key Responsibilities

· Provide a range of ICT managed services to Digitallink's clients including server, network and user support, systems maintenance, and project work involving end-to-end IT solutions.

· Take primary responsibility for the remote delivery of ICT managed services to selected Digitallink clients, in consultation with DL account managers.

· Assist the Digitallinks Service Desk with Level 2 - 3 ICT support services to Digitallinks clients.

Benefits of this role include:

· Challenging technical role with diverse technology solutions across multiple platforms.

· Opportunity to work with highly skilled senior systems engineers and solution architects to design and deliver end-to-end IT solutions and projects.

· Opportunity to expand your technical knowledge and experience, develop your industry skills, and ultimately your career.

· Opportunities for a variety of experiences including client site, remote and project work.

Rewards and Benefits

check_circle Health Insurancecheck_circle Incentive Bonuscheck_circle Leavescheck_circle Medical

Digital Links (Pvt.) Ltd.

Business Supplies and Equipment - Lahore, Pakistan

About Us

Digital Links has been working in communication sector since 1992 to provide security solutions. Because of our dedication and brilliant performance, the company was awarded sole distribution / reseller ship for Pakistan by several companies. We o


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