It Manager
Curemd Corporation, Pakistan

Position Summary:This position is responsible for managing all organization technologies and providing technology support and training. Primary duties include: analyzing systems and processes; maintaining workstations and networks; and designing, developing and maintaining Web-based applications.Essential Functions and Responsibilities:- Maintains a thorough knowledge of the organization and adheres to all organizational standards.- Keeps immediate supervisor well-informed of activities and recommends corrective actions.- Manages and maintains Microsoft Windows applications and systems including but not limited to Windows XP, Windows Vista, Windows Server 2003 and Microsoft Exchange.- Manages the acquisition, installation and maintenance of the organization's local area network hardware/software.- Manages network operations to include: troubleshooting connectivity problems; installing & maintaining routers; adding/terminating users; assigning rights and access; resetting passwords; establishing e-mail addresses; assessing and reporting operational status; performing backups and restores; etc.- Conducts technology orientation and exit briefing for all staff; prepares technology and systems for new and existing staff.- Ensures technology documents/certificates such as product registrations, SSL certificates, maintenance agreements, service contracts, etc. related to technology operations and/or technology services are evaluated, updated and processed.- Implements, administrates and maintains databases.- As needed and appropriate but no less than annually, provides written technology policy guidance to managers, supervisors, staff and consumers/participants.- Designs, develops and maintains web-based applications including websites and intranets. Continuously improves the organization's Web site and Intranet; adds new functionality and improves user ability to maintain without technical support.- Provides technical supervision of technology interns; supervises other staff as directed; annually updates technology job descriptions; completes technology staff evaluations.- Performs routine preventive maintenance on hardware and software.- Responsible for troubleshooting workstations, networks, software applications, phones, copiers and other technologies.- Manages technology inventory to include procurement and disposal.- Ensures compliance with all software licensing agreements. Manages and safeguards software media and associated licenses. Tracks software versions. Maintains centralized software use log.- Utilizes the Requirements Log System to identify and timely complete technology requirements.- Creates and maintains LAN/WAN maintenance logs.- Responsible for the discovery, mitigation and documentation of information technology risks. Responsible for the completion of risk management reports.- Ensures networks, workstations, operating systems and software applications are operational; ensures hardware and software is patched and/or updated; ensures all analog and broadband circuits are operational in accordance with vendor specifications.- Ensures for the availability, continuity and security of data and information pertaining to the organization.- Manages and maximizes the utilization of technology centers. At least annually plans and conducts technology curriculum that generate revenue and/or provide technology experiences to specialized target groups including low-income, children, elderly, employers, etc.- Prepares, maintains and tests a technology disaster recovery plan.- Manages external technology projects.- Participates on committees, task forces, workgroups, etc. As directed, facilitates technology meetings and user groups.- Develops and maintains an excellent working relationship with other organizations, ensuring the organization is well received and presented professionally and positively.- Respects confidentiality in discussing consumer/participant, staff, volunteer and organizational matters; also maintains confidentiality of organization, project, fiscal and personnel related information.- Maintains knowledge on current technology by reading technology periodicals, evaluating new technologies and attending trade-shows, technical seminars and training sessions.- Develops and manages technology budget and monitors and approves related expenditures. Reviews and approves cost pool expenditures.

Essential Functions and Responsibilities:- Maintains a thorough knowledge of the organization and adheres to all organizational standards.- Keeps immediate supervisor well-informed of activities and recommends corrective actions.- Manages and maintains Microsoft Windows applications and systems including but not limited to Windows XP, Windows Vista, Windows Server 2003 and Microsoft Exchange.- Manages the acquisition, installation and maintenance of the organization's local area network hardware/software.- Manages network operations to include: troubleshooting connectivity problems; installing & maintaining routers; adding/terminating users; assigning rights and access; resetting passwords; establishing e-mail addresses; assessing and reporting operational status; performing backups and restores; etc.- Conducts technology orientation and exit briefing for all staff; prepares technology and systems for new and existing staff.- Ensures technology documents/certificates such as product registrations, SSL certificates, maintenance agreements, service contracts, etc. related to technology operations and/or technology services are evaluated, updated and processed.- Implements, administrates and maintains databases.- As needed and appropriate but no less than annually, provides written technology policy guidance to managers, supervisors, staff and consumers/participants.- Designs, develops and maintains web-based applications including websites and intranets. Continuously improves the organization's Web site and Intranet; adds new functionality and improves user ability to maintain without technical support.- Provides technical supervision of technology interns; supervises other staff as directed; annually updates technology job descriptions; completes technology staff evaluations.- Performs routine preventive maintenance on hardware and software.- Responsible for troubleshooting workstations, networks, software applications, phones, copiers and other technologies.- Manages technology inventory to include procurement and disposal.- Ensures compliance with all software licensing agreements. Manages and safeguards software media and associated licenses. Tracks software versions. Maintains centralized software use log.- Utilizes the Requirements Log System to identify and timely complete technology requirements.- Creates and maintains LAN/WAN maintenance logs.- Responsible for the discovery, mitigation and documentation of information technology risks. Responsible for the completion of risk management reports.- Ensures networks, workstations, operating systems and software applications are operational; ensures hardware and software is patched and/or updated; ensures all analog and broadband circuits are operational in accordance with vendor specifications.- Ensures for the availability, continuity and security of data and information pertaining to the organization.- Manages and maximizes the utilization of technology centers. At least annually plans and conducts technology curriculum that generate revenue and/or provide technology experiences to specialized target groups including low-income, children, elderly, employers, etc.- Prepares, maintains and tests a technology disaster recovery plan.- Manages external technology projects.- Participates on committees, task forces, workgroups, etc. As directed, facilitates technology meetings and user groups.- Develops and maintains an excellent working relationship with other organizations, ensuring the organization is well received and presented professionally and positively.- Respects confidentiality in discussing consumer/participant, staff, volunteer and organizational matters; also maintains confidentiality of organization, project, fiscal and personnel related information.- Maintains knowledge on current technology by reading technology periodicals, evaluating new technologies and attending trade-shows, technical seminars and training sessions.- Develops and manages technology budget and monitors and approves related expenditures. Reviews and approves cost pool expenditures.