Inbound Call Center / Customer Service Agents (Experienced) Digitech Outsourcing Solutions (DOS), Pakistan Hot Job

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Experience
1 Year
Salary
30,000 - 40,000 PKR
Job Type
Shift
Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
Graduation
Total Vacancies
3
Posted on
Nov 8, 2017
Last Date
Dec 8, 2017
Location(s)

Description

Digitech Outsourcing Solutions® is hiring experienced Customer Service Agents for its Township, Lahore office. We need agents with flawless English speaking & writing skills for inbound customer service work. This includes answering inbound calls, responding to emails and live chat inquiries as needed.

Neutral or US accent is needed. Only Experienced agents may apply.

NO SALES, NO COMMISSIONS. This position offers base salary.

See full job duties below:

  • Answer inbound calls from customers in US and/or Canada. This may include processing orders over the phone, scheduling a visit or answering general product questions.
  • Make outbound follow up calls to suppliers and vendors as needed (not telemarketing)
  • Handle Emails and Live Chats (when needed)
  • Handle other administrative tasks as and when needed (like updating reports in excel etc)

Shifts will be rotating and you will be required to work 6 days a week in either late evening (starting 5pm) or night shift (full night). Working days will be rotating but shifts will NOT be changed frequently.

We are ONLY looking for energetic people to join our team and grow with us. We are a small but growing company and there will be many opportunities in future for the right candidates.

Specification

You are a perfect candidate if you can:

  • speak English fluently
  • speak in US or neutral accent
  • write English without grammatical errors
  • type at 40+ WPM
  • work with minimum supervision
  • work with us for long term

Salary package is 30,000-40,000 per month with performance bonuses, Office is in Township, Lahore near Hamdard Chowk. We would prefer someone nearby however, this is not a requirement.

Apply today if you have minimum 1 year experience, have neutral or American accent and can begin soon.

Rewards and Benefits

check_circle Incentive Bonus

Digitech Outsourcing Solutions (DOS)

Outsourcing/Offshoring - Lahore, Pakistan

About Us

Glad to see your interest. We are a BPO company providing admin, customer support and content writing services to clients around the globe including countries like US, Canada, UK and Australia. We are a small but growing company and know the value of
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