Customer Service Representative

Customer Service Representative Job in Pakistan
HMI Ventures , Pakistan

Experience
1 Year
Salary
20,000 - 25,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
Yes
Qualification
bachelors
Total Vacancies
4 Jobs
Posted on
Nov 24, 2017
Last Date
Apr 29, 2019
Location(s)

Job Description

Order taking over the phone.

Order confirmation to Clients (Home chef)

Order recording in the CRM system.

Follow-up calls with riders on order status and inform Clients

Provide accurate, valid and complete information by using the right methods/tools

Keep records of customer interactions, process customer accounts and file documents

Take the extra mile to engage customers

Job Specification

.

Customer support experience

Strong phone contact handling skills and active listening

Familiarity with CRM systems and practices

Customer orientation and ability to adapt/respond to different types of characters

Excellent communication and presentation skills

Ability to multitask, priorities, and manage time effectively

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HMI Ventures

Information Technology and Services - Karachi, Pakistan
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