Responsible for the selling of software and Recognize the needs of the consumer and provide detailed information to the consumer about the technical specifications of the computer software offered by the company.
Job Specification
Recognize the needs of the consumer and provide detailed information to the consumer about the technical specifications of the computer software offered by the company.
Advises customers on technical matters and recommends appropriate computer configurations.
Solicits information from customers about their needs related to the computer software offered by the company
Explain Pricing structure to the consumer
Construct sales pitches and presentations.
Travel to areas where needs are projected.
Stay abreast of market trends.
Assist and Coordinate with the after sales support team.
Serve new or existing customers who have questions or difficulties about the product
Demonstrate product features before a sale.
Help customers maximize the use of software features.
Advise upon and conduct appropriate user training.
Ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes.
Learn and get up to speed with the Sales Pipeline management processes in use at the employer’s office
Present monthly reports to management, detailing selling efforts, customer relationships, competitive activity and strategies, customer service issues, etc.
Key Outputs:
Ensure achievement of agreed targets
Develop and Implement field Sales Plan
Effectively manage customers, their training and On-boarding