Installing and configuring computer hardware operating systems and applications.
Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
Provide assistance in server maintenance, LAN/WAN troubleshooting, installation and configuration.
End-users support response time.
Response time to any incidents or Network hardware failure.
Evaluating and recommending hardware products of PC for purchase.
Assist employees in printing, scanning and DVD/CD burning etc.
Setting up new users and disabling expired accounts in accordance with HR requirements.
Maintain computer inventory and procurement record.
Training new staff on new systems.
Ability to meet deadlines and achieve the set targets.
Proactive and a team player.
Strong work ethics and values.