Customer Service Executive

Customer Service Executive
ePlanet Communications Inc., Pakistan

Experience
< 1 Year
Salary
18,000 - 40,000 PKR
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Minimum Intermediate
Total Vacancies
30 Jobs
Posted on
Dec 22, 2017
Last Date
Jan 19, 2018
Location(s)

Job Description

- Answer and follow-up calls professionally and provide information about products and services.

- Maintain healthy relationships with existing customers and to retain them.

- Responding to the customer’s queries within the given time frame.

- To ensure that the customers details and other relevant data is completely entered into the system correctly.

- Analyze and solve problems accordingly.

- Handle in-bound inquiries via phone, email and live chats.

Job Specification

Excellent communication in English.

Customer handling skills.

Punctual and confident.

Must be available to work in all shifts (Evening & Night)

Prior call center experience is a plus point

Basic knowledge of MS

Job Rewards and Benefits

Health Insurance
Leaves
Provident Fund
Sports and Entertainment
Transport

ePlanet Communications Inc.

Outsourcing/Offshoring - Karachi, Pakistan
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