Stitching Coordinator / Customer Service Officer(S) Job in Pakistan A. Moosajee Sons , Pakistan

Experience
2 Years
Salary
25,000 - 40,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
Graduation
Total Vacancies
1 Job
Posted on
Jan 23, 2018
Last Date
Feb 27, 2018
Location(s)

Job Description

Main responsibility will be to liaison with the customers and tailors to manage the orders, timely delivery and after sale customer liaison and follow-up. This entails checking the workmanship and quality of Made to Measure items and ensuring deliveries matching to the specification.

Key Responsibilities includes

  • Facilitate the Tailoring Made to Measure management process
  • Monitoring the bookings, trials and delivery
  • Ensuring satisfaction of customers, replying to queries and coordination work
  • Assist in sorting out any Quality issues arising at the time of trials, delivery or alterations
  • Daily management of total bookings by outlets, tracking stock inventory and following up customers to ensure timely delivery
  • Conduct monthly demand planning to determine the volumes and timely update the management on the capacity planning
  • Liaison with Finance department in day to day collection and matching of pending receivable amounts

Attributes

  • Integrity and the ability to deal with confidential information are essential
  • Excellent verbal communication skills
  • Customer Service skills
  • Planning and organizing skills ability
  • Efficient and accurate with attention to detail
  • Assertiveness
  • Business acumen
  • Judgmental in approach
  • Good Negotiations skills
  • People Management Skills

Job Specification

Have at least 1-2 years of proven work experience and proficiency in Microsoft Office applications

Understand the technical complexities of the Made to Measure fabric tailoring business, experience within Large Tailoring environment and knowledge of any Order Management System would be a plus

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A. Moosajee Sons

Retail - Karachi, Pakistan
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